SMS Terms & Conditions

By voluntarily opting into the Mental Health Baltimore SMS program, you agree to receive recurring text messages at the mobile phone number you provide.

Types of Messages

Messages may include:

• Appointment reminders

• Appointment confirmations

• Scheduling updates

• Requests to contact our office

• Billing notifications

• Care coordination messages

• Office announcements related to your care

Message Frequency

Message frequency varies based on your interactions with our office.

Message & Data Rates

Message and data rates may apply according to your mobile carrier’s plan.

Opt-Out

Reply STOP at any time to unsubscribe.

You may receive one final confirmation message confirming your opt-out request.

Help

Reply HELP for assistance or contact our office directly.

Consent

Your consent to receive SMS messages is voluntary and is not a condition of receiving healthcare services.

Privacy

Your mobile phone number and SMS consent preferences are handled in accordance with this Privacy Policy.

SMS consent is not shared with third parties or affiliates for marketing purposes.

Wireless carriers are not responsible for delayed or undelivered messages.